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November 22, 2008

 
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By: Alexandra Wharton

March/April 2007 Issue: Page 52 Print Version Print | Send To a Friend Email | DIGG Digg This

The quest for online talent is a boon for those with search skills and e-commerce experience.

Even the most traditional companies don't need to be convinced anymore that Internet advertising and marketing is no longer optional. Today companies from the Fortune 1000 on down, which were reluctant to explore the Web in the late 1990s, are shifting their resources online.

The proven return on investment of Internet advertising is one reason; another is that user-generated content sites such as MySpace.com and YouTube.com offer new opportunities to reach customers more intimately and effectively.

Internet advertising growth has soared during the past three years due to improved advertising technologies and the spread of broadband Internet service. PricewaterhouseCoopers expects the Internet to receive 10 percent of total global advertising by 2010 compared with less than 3 percent in 2002.

Areas of Increased Spending in 2006 vs. 2007 eMarketer estimates that total U.S. Internet ad spend was $16.4 billion for 2006, a 30.8 percent gain over 2005's $12.5 billion figure, and predicts that online ad spend will reach $23.8 billion by 2008.

EXPERIENCED EMPLOYEES ONLY

This drastic surge in online advertising has dramatically increased the need for skilled employees. Advertisers who have know-how selling and measuring online campaigns, and marketers who can create innovative Internet initiatives, are in high demand. And as companies understand the power of ROI-based online marketing efforts such as affiliate and search marketing, there has been a sharp increase in the demand to hire performance marketers.

Compounding this demand is the advent of Web 2.0 venues such as YouTube, Facebook and Second Life. Similar to the situation created by the late 1990s' Internet boom, today there is a very small ready pool of experienced staff for the opportunities that Web 2.0 present because the venues are so new. Finding staff to manage the explosion in user-generated content, and leverage its marketing potential, is proving to be challenging.


This increased demand for qualified talent has recently been felt throughout the industry – from recruiters to employers to merchants. Smith McClure, division director of the Minneapolis branch of The Creative Group, is a recruiter for both traditional and online marketers. He says that demand is up and that the market for qualified talent for online marketing jobs is getting tighter.

Jane Paolucci, vice president of marketing for Coremetrics, a provider of on-demand Web analytics, agrees and says it is getting harder because business is growing at such a fast pace.

Todd Leeson, vice president of marketing for Jobster, says the number of searches for online marketing and online advertising jobs on the Jobster online recruiting site has increased threefold over one month – from October 2006 to November 2006.

During the fourth quarter of 2006, Sean Bisceglia, president of Aquent's marketing staffing, a global marketing and creative services staffing firm, also noticed a major increase in the number of companies looking for online marketers. He says that 20 to 30 percent of his day-to-day job openings are for online marketing positions and that they are the hardest to fill because there are not enough specialized people.

In fact, an Aquent Marketing, Staffing and Spending survey found that the top three areas that corporate marketing departments planned to increase money for in 2005 were branding, Internet marketing and advertising. But in 2006, Internet marketing took the lead as the most sought-after position in the industry.

Two San Francisco Bay Area recruiters who are feeling the pinch are Sal Castillo, who owns his own group; and Marni Mires, a recruiter for the high tech executive search firm Quest Group. Mires says that Quest recently had candidates with multiple offers and that companies need to pull the trigger within two weeks or risk losing the candidate to another offer – a very different market than just a couple of years ago.

Castillo says that today's online marketing jobs are very specialized: therefore, it is harder to find candidates that match all of the criteria: "Fifteen out of 100 résumés match the job skills that I am looking for." Stephanie Schwab, vice president of marketing for Converseon, says "For every 100 résumés we get, there are about five or 10 that I'm interested in calling, and of those, about three to four that I want to meet."

HIRING FOR SEARCH POSITIONS

According to Forrester Research's report, The State of Retailing Online 2006, search marketing was responsible for 36 percent of new customers for online retailers in 2005. Search is the only advertising media where customers tell merchants what product they are looking for – and it is more effective than other advertising because the advertiser can tailor its targeting and message to each specific searcher's need.

John Challenger, CEO of Challenger, Gray & Christmas, Inc., an international outplacement consulting firm, says "Companies cannot afford not to put their dollars in this area because it is so focused."

FathomOnline's CEO Dean DeBiase says, "If you're not present in the search results, your competition will be." This fear is causing companies to rush out and hire search marketers en masse.

Percent of New Online Customers for Online Retailers/Marketing Spend Mix (2005) Challenger says that SEO and search marketing are really hot markets for hiring. Jobster's Leeson says they have seen an increase in the demand for search engine marketers by companies of all stripes "ever since Google revolutionized the way that people advertise through AdWords." Quest's Mires says that she gets a lot of requests for search marketers – especially for people who have established relationships with Yahoo, Google, MSN and have lots of online consumer experience.

Chris Raniere, CEO of Revcube, a software provider for multichannel online ad campaigns, says that the hardest job for him to fill is for search marketing. Continued on Page 2...


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