Hire Up
By: Alexandra Wharton
The quest for online talent is a boon for those with search skills and
e-commerce experience.
Even the most traditional companies don't need to be convinced anymore
that Internet advertising and marketing is no longer optional. Today companies
from the Fortune 1000 on down, which were reluctant to explore the Web in the
late 1990s, are shifting their resources online.
The proven return on investment of Internet advertising is one
reason; another is that user-generated content sites such as
MySpace.com and YouTube.com offer new opportunities to reach customers
more intimately and effectively.
Internet advertising growth has soared during the past three years
due to improved advertising technologies and the spread of broadband
Internet service. PricewaterhouseCoopers expects the Internet to
receive 10 percent of total global advertising by 2010 compared with
less than 3 percent in 2002.
eMarketer estimates that total U.S. Internet ad spend was $16.4
billion for 2006, a 30.8 percent gain over 2005's $12.5 billion figure,
and
predicts that online ad spend will reach $23.8 billion by 2008.
EXPERIENCED EMPLOYEES ONLY
This drastic surge in online advertising has dramatically increased the
need for skilled employees. Advertisers who have know-how selling
and measuring online campaigns, and marketers who can create innovative
Internet initiatives, are in high demand. And as companies
understand the power of ROI-based online marketing efforts such as
affiliate and search marketing, there has been a sharp increase in the
demand to hire performance marketers.
Compounding this demand is the advent of Web 2.0 venues such
as YouTube, Facebook and Second Life. Similar to the situation created
by the late 1990s' Internet boom, today there is a very small ready
pool of experienced staff for the opportunities that
Web 2.0 present because the venues are so new.
Finding staff to manage the explosion in user-generated
content, and leverage its marketing potential,
is proving to be challenging.
This increased demand for qualified talent has
recently been felt throughout the industry – from
recruiters to employers to merchants. Smith
McClure, division director of the Minneapolis
branch of The Creative Group, is a recruiter for
both traditional and online marketers. He says that
demand is up and that the market for qualified talent
for online marketing jobs is getting tighter.
Jane Paolucci, vice president of marketing for
Coremetrics, a provider of on-demand Web analytics,
agrees and says it is getting harder because
business is growing at such a fast pace.
Todd Leeson, vice president of marketing for
Jobster, says the number of searches for online marketing
and online advertising jobs on the Jobster online recruiting site
has increased threefold over one month – from October 2006 to
November 2006.
During the fourth quarter of 2006, Sean Bisceglia, president of
Aquent's marketing staffing, a global marketing and creative services
staffing firm, also noticed a major increase in the number of companies
looking for online marketers. He says that 20 to 30 percent of his
day-to-day job openings are for online marketing positions and that they
are the hardest to fill because there are not enough specialized people.
In fact, an Aquent Marketing, Staffing and Spending survey found
that the top three areas that corporate marketing departments planned
to increase money for in 2005 were branding, Internet marketing and
advertising. But in 2006, Internet marketing took the lead as the most
sought-after position in the industry.
Two San Francisco Bay Area recruiters who are feeling the pinch
are Sal Castillo, who owns his own group; and Marni Mires, a recruiter
for the high tech executive search firm Quest Group. Mires says that
Quest recently had candidates with multiple offers and that companies
need to pull the trigger within two weeks or risk losing the candidate
to another offer – a very different market than just a couple of years
ago.
Castillo says that today's online marketing jobs are very specialized:
therefore, it is harder to find candidates that match all of the criteria:
"Fifteen out of 100 résumés match the job skills that I
am looking
for." Stephanie Schwab, vice president of marketing for Converseon, says
"For every 100 résumés we get, there
are about five or 10 that I'm interested in
calling, and of those, about three to four that
I want to meet."
HIRING FOR SEARCH POSITIONS
According to Forrester Research's report,
The State of Retailing Online 2006, search
marketing was responsible for 36 percent
of new customers for online retailers in
2005. Search is the only advertising media
where customers tell merchants what product
they are looking for – and it is more
effective than other advertising because the
advertiser can tailor its targeting and message
to each specific searcher's need.
John Challenger, CEO of Challenger,
Gray & Christmas, Inc., an international
outplacement consulting firm, says
"Companies cannot afford not to put their
dollars in this area because it is so focused."
FathomOnline's CEO Dean DeBiase
says, "If you're not present in the search
results, your competition will be." This fear
is causing companies to rush out and hire
search marketers en masse.
Challenger says that SEO and search
marketing are really hot markets for hiring.
Jobster's Leeson says they have seen an
increase in the demand for search engine
marketers by companies of all stripes "ever
since Google revolutionized the way that
people advertise through AdWords." Quest's
Mires says that she gets a lot of requests for
search marketers – especially for people
who have established relationships with
Yahoo, Google, MSN and have lots of online
consumer experience.
Chris Raniere, CEO of Revcube, a software
provider for multichannel online ad
campaigns, says that the hardest job for him
to fill is for search marketing. Continued on Page 2...
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