Vertex
Founded in 1996, Vertex Business Services is the leader in Customer Management Services for Utilities in North America. Vertex solves the challenges of the future utility through the delivery of transformational services spanning the full meter-to-cash process.
Since our formation in 1996 as the subsidiary of UK-based United Utilities Plc., Vertex Business Services has grown to serve over 70 North American utilities and retail energy clients, who in turn serve over 23 million end-use customers.
Our broad portfolio of Business Process Outsourcing (BPO) and Information Technology (IT) solutions enables our clients to more effectively manage operational costs, improve efficiencies, develop front-line employees, and achieve superior customer experience.
