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Lasting Impressions Blog

| By Lisa Picarille
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Getting Coverage in Revenue


By Lisa Picarille

July 17th, 2007

The most common question asked of me is, “when are you going to write an article about my company/product/service/me?” I must have heard that inquiry at least 100 times during the recent Affiliate Summit in Miami.

My very frank answer is usually “never” since we don’t do stories on specific companies. Instead Revenue covers broad ranging industry issues and timely topics. This response usually is met with a look of shock – sometimes outrage – but mostly shock and disappointment.

I know it seems harsh. However, I think it’s unfair to mislead people. I like to be forthright and set realistic expectations. Sure, if I responded in a kinder, gentler manner it might be slightly less tense during our initial meeting, but months later when no call comes and no article appears, you aren’t likely to think very highly of me or the magazine.

Instead, I try to explain very carefully the many ways to be included in the magazine without the entire article being about YOU.

I’ve laid out these strategies before for getting editorial coverage and I’ll do so again in detail at the end of this entry, but first let me illustrate one way this works with a real-life, close to home example.

I’ve blogged a couple of times now about Revenue’s Senior Editor Eric Reyes and the recent media exposure he’s gotten for a book he co-wrote with his wife. After being quoted in the Wall Street Journal as an expert in baby naming, Eric received calls to be on NPR, a local radio station, the CBS morning show, and NBC’s Today Show.

Yes, there is a pack mentality in journalism. A journalist sees someone quoted in one news outlet, assumes him or her to be an expert and uses that source in their own story, article, or TV segment. Eric has established himself as an expert on a specific subject matter. Therefore, he’s in demand and is top of mind when a media outlet is looking to provide coverage on that topic. I’ve seen this time and time again throughout my journalistic career, which spans, daily newspapers, radio, television, online news outlets, trade publications and magazines.

If you take away anything from this blog, here’s the most important thing to remember: Being an advertiser with the publication does not entitle you or your company to editorial coverage or in any way influence our editorial decision-making process. Revenue adheres to strict policies that separate advertising and editorial.

If you are seeking to be included in a Revenue story, I encourage you to contact me at editor@revenuetoday.com, but only after you’ve read these straightforward tips that should help you get the attention of Revenue’s editors. (There will be a quiz later).

The Don’ts

*Don’t contact (email/call/fax) the editorial department and demand they write about you or your company because you advertise with Revenue. That makes absolutely no difference to the editorial folks. In fact, it just irritates them.

*Don’t propose a story that focuses only on your company and why it’s so great/different/unique. We don’t write those types of stories.

*Don’t contact the editorial department and volunteer to write an article. We do not accept story submissions. We only use professional, full-time journalists to help ensure the objectivity of our stories.

*Don’t propose yourself or your boss or a colleague as a columnist. We currently have five permanent columnists (and one rotating one) and they are not going away anytime soon. Nor are we planning to upset our editorial balance of features and opinion by adding more opinion columns.

*Don’t call an editor to follow up on a press release you sent. That is the fastest way to have your information go straight to the trash pile or have the delete key used on your email. If something is interesting to an editor, you’ll hear back from them. They are always on the lookout for new ideas. Often your emails are filed away for future stories. Be patient.

The Do’s

*Do propose yourself as an expert in a particular field or on specific issues. When we write about those topics you may get a call. Also, it’s much better for your company’s reputation to have you quoted and ultimately seen as an expert or industry leader.

*Do subscribe to our monthly newsletter. That’s where we inform you about stories we’re working on and invite you to contact our editor about a particular feature so we might get in touch with you and possibly include your comments as we begin researching and writing our articles. This is the best way to get included in a story!! You can also check out the “what we are working on” link on our website.

*Do save the self-promotional/public-relations-type quotes for your press releases. If a Revenue writer contacts you and you use the interview time as a promotion for your own company rather than discussing the broader issues, it’s likely your quotes will not make it into the final story.

*Do offer to provide tips (rumors/gossip/hot news) about the industry. Nothing warms the heart of a journalist like getting a scoop. It also helps promote you as someone in the know and that means that next time there is a big story, you are likely to get a call since you’ve established yourself as an industry insider.

*Do propose story ideas that are broader than your company. For example, sending an email saying that you’ve noticed specific trends or market shifts is very interesting to our editorial staff. And, since you highlighted that trend, you’re most likely to get the first call. Of course, don’t be upset that your competitors are also likely to be interviewed. That’s how we get a comprehensive picture of what’s happening when developing a story.

*Do know some basics about the magazine before contacting an editor. We are bi-monthly so our editorial team is working on stories months in advance of the publication date. That means calling on a Friday and asking us to write a news story about a product or service that will come out Monday is not going to happen. It’s also not the nature and mission of the magazine.

*Do have a story to tell and be prepared. It’s much more compelling if you can provide proof (research, stats, ROI numbers, conversion figures, etc.) to back up any claims you are making. Also, it adds credibility to have a client reference. If Wal-Mart, Target, Dell or any third-party company uses your products or services and are willing to talk about their experience – that is great. Whatever they say will carry more weight with editors since you are paid to say good things about your company and they are not.

*Do keep in mind deadlines. Editors are often working on multiple issues of the magazine simultaneously and don’t have time simply to meet and greet or have introductory lunches or dinners. Usually, when editors speak with you it’s for a specific story since their time and resources are extremely limited.

I hope these tips will help you better deal with our editorial department and maximize your chances of editorial coverage.

Tagged: , , ,
Entry Filed under: editorial, Shows/Conferences, Print Issue

 

9 Comments Add your own

  • 1. andrew wee  |  July 17th, 2007 at 10:37 pm

    Hi Lisa,
    I realize that as a former tech journalist, most PR Agencies have no clue how the media works.

    The concept of a unique story angle eludes many publicity practitioners.

    I think some type of white paper/summary defining:
    1) news value
    2) human interest/color pieces

    Could go some way toward helping businesses better leverage on old-line print and broadcast media.

    It may be endemic of the fact that most article directories and “press release” directories will publish just about anything you submit (or pay to submit to them).

    Taken in that context, I’m not surprised that many companies will naturally assume that newspapers and magazines will likely bow down and do the same.

    Which is a crying shame really, because it means there’s a greater rift between the news makers and us…

  • 2. Lisa Picarille  |  July 18th, 2007 at 7:29 am

    Andrew, I agree that the lack of knowledge is hurting companies. Revenue wants to include as many voices, comments and points of view as possible in the magazine. I’m hoping that by being blunt but truthful, I’ll be able to help companies get more editorial coverage in our magazine and elsewhere.

  • 3. Shawn Collins  |  July 18th, 2007 at 9:04 am

    This could make for an interesting session topic at a future Affiliate Summit.

    Affiliates and merchants are always looking for press, and many could definitely use some guidance from journalists.

  • 4. Lisa Picarille  |  July 18th, 2007 at 11:57 am

    Shawn, I’d be delighted to put together a panel of industry journalists for a presentation at Affiliate Summit. Just say the word.

  • 5. Ali Croft  |  July 19th, 2007 at 5:51 am

    Lisa - great post. It’s always helpful to hear from journalists on the specific type of content they’re looking for.

    Andrew, I agree that most PR people don’t know how to write a unique story angle, although I do believe there are a few good ones out there. The way an agency is set up, it is most often the youngest, most inexperienced PR professional that is given a very long list of reporters to pitch in hopes of getting one reporter to cover their client. And you have to admit, there are journalists out there who will cover these businesses and sometimes even republish their crappy press releases word for word. That’s why these agencies exist. :-)

    I am a PR professional and I like to think I can come up with a unique story angle - I’ve done fairly well securing coverage for my clients. But I also try to be a resource for reporters - to give them ideas and or content they can really use, instead of solely what my clients want to give them. Successful PR people have to play both sides. Be helpful to reporters and try to come up with creative ways to get your clients coverage - don’t just push the one piece of content your client thinks is newsworthy.

    Shawn and Lisa - a journalist panel at affiliate summit would surely be helpful to the attendees. I would definitely attend. :-)

  • 6. andrew wee  |  July 19th, 2007 at 2:30 pm

    Hi Ali,
    I can see things from the Public Relations practitioners point of view, I was in PRSSA in school and have been to a number of PRSA events.

    Most PR practitioners are usually fully engaged in a press launch, including coordinating the event, so I have seen firsthand points like the press release get relegated to a secondary focus.

    The PR people who’ve added value to their clients will usually:
    1) Give a rundown on how the media operates - That they’re there to serve their audience, rather than profile specific companies (as Lisa has mentioned).
    2) Will prepare a factsheet for their clients and have about 5-10 speaking points to address within the context of the interview.
    3) Propose 2-3 unique angles for the editor’s consideration and have spent some time previously establishing/building the relationship with the media, and sent a research file, so the journalist is better informed and in a better position to drive the interview.

  • 7. Lisa Picarille  |  July 19th, 2007 at 3:48 pm

    I think a good PR person usually knows the drill. The problem here, IMHO, is that this is a relatively new industry and many of the companies are very small businesses (often just a single person). They don’t have the budget for a PR team so they try and do it on their own with little guidence as to how the media works. I’m hoping that I can offer some tips that will help in working with Revenue as well as other media.

  • 8. andrew wee  |  July 21st, 2007 at 6:11 am

    Lisa,
    I applaud your proactive approach to educating companies.

    I think though that tech and Internet Marketing has been a hot topic since the 2000 dotcoms so there ought to be a number of grizzled tech PR practitioners out there.

    Shawn’s idea to do some type of press/media panel sounds interesting, esp since I feel affiliate marketing is less “mechanistic” compared to SEO or SEM.

    Lisa: Perhaps there’s scope to shoot a 30min or 1hour informational video from Revenue’s perspective. I think the investment of a couple of hours could save hours of sifting through inappropriate clutter.

    When I was helping to run the tech/Internet desk, we also had editorial guidelines for news/opinion pieces that we’d circulate to interested newsmakers. Over time we’d also collate a FAQ which addressed almost every conceivable question we might be asked. [It was very LONG!]

  • 9. Spreading the Word »&hellip  |  November 9th, 2007 at 10:03 am

    […] If not, I’ll use the space on this blog from time to time to get on my soapbox about this topic and also share some tips and tricks for leveraging the media. In the past I’ve cobbled together some do’s and don’t for dealing specifically with Revenue, but I expect future posts would look at the larger media picture. […]

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